Shipping policy

Shipping Policy

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and public holidays).
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Times

We offer the following shipping options within Australia:

  • Standard Shipping:  (Free for orders over AUD $99)
    Delivery within 3-10 business days.
  • Express Shipping
    Delivery within 1-3 business days.

Delivery times may vary depending on your location and external factors beyond our control.

Order Tracking

  • All orders come with tracking information, which will be provided in your shipping confirmation email.
  • You can track your order [here](insert link) using the tracking number provided.

International Shipping

  • Currently, we only ship within Australia. For inquiries about international orders, please contact our customer service team at [email address].

Shipping Restrictions

  • We are unable to ship to P.O. Boxes or certain remote locations. If your address is within a restricted area, we will contact you to arrange an alternative solution.