Shipping policy
Shipping Policy
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and public holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery Times
We offer the following shipping options within Australia:
-
Standard Shipping: (Free for orders over AUD $99)
Delivery within 3-10 business days. -
Express Shipping:
Delivery within 1-3 business days.
Delivery times may vary depending on your location and external factors beyond our control.
Order Tracking
- All orders come with tracking information, which will be provided in your shipping confirmation email.
- You can track your order [here](insert link) using the tracking number provided.
International Shipping
- Currently, we only ship within Australia. For inquiries about international orders, please contact our customer service team at [email address].
Shipping Restrictions
- We are unable to ship to P.O. Boxes or certain remote locations. If your address is within a restricted area, we will contact you to arrange an alternative solution.