We’re dedicated to making sure your shopping experience is always a great one, even if a return is needed. If you receive a damaged product, we’re here to make the return process as smooth and easy as possible. Our goal is to keep you smiling and shopping with confidence, knowing that we’re always here to help!

Quick & Easy Returns:

You have 10 days from the date you receive your product to request a return. To be eligible for a return, the item must be unopened, with tags still attached, and in its original packaging. For hygiene reasons, please ensure that the product has not been used. Don’t forget to keep your proof of purchase or receipt to ensure a smooth return process.

How to Start a Return:

1. Contact Us First: Just email us at cs@dodoskin.com with your order details and a photo of the product’s condition. Since we deal with beauty and hygiene products, we need to review this step to ensure everything’s in order. This helps us process your request quickly and accurately. 
2. Get Your Return Approved: Once your return is approved, we’ll provide instructions on how to send your item back to our U.S. warehouse.
3. Ship It Back: Pack your return securely and ship it to: